Rubbish Removal Google Ads Case Study

474 High Quality Waste Removal Conversions in Just 3-months!

About Eco Waste Clearance

Eco Waste Clearance offers fast, reliable, and environmentally responsible rubbish removal services across London and surrounding areas. Whether it’s domestic, commercial, or construction waste, their professional team ensures quick clearances with minimal disruption — all while keeping sustainability at the heart of their operations.

Despite steady demand, Eco Waste Clearance faced challenges in consistently attracting high-quality leads. Their previous Google Ads campaigns were under-optimized, resulting in high cost-per-click and inconsistent enquiry volumes — leaving their booking calendar far from full.

Challenges & Goals

Challenges Before Our Campaign Strategy:

Tried many agencies over 15 years, often getting burned — they were skeptical and hesitant to trust another provider.
They kept receiving irrelevant leads, especially skip hire requests, instead of their core rubbish removal services they wanted.
Previous agencies lacked proper communication, only sending generic monthly reports without clear insights or strategic discussions.
Campaigns weren’t tailored to their goals, wasting ad spend on low-intent traffic and not generating consistent, quality bookings.

Objectives of Our New Strategy:

Filter irrelevant traffic by building a refined negative keyword list of over 20,000 terms to block poor-quality clicks.
Generate a consistent volume of qualified bookings each month to support predictable growth and revenue stability.
Create high relevance by building separate ad groups for each service, like Garden Waste, Furniture, and Bulky Item Disposal.
Lower the cost per conversion to under £20 — achieving one of the lowest rates in the UK waste industry.
Increase click-through rate by writing highly relevant ads for each ad group and boost daily same-day phone call enquiries.

Our Approach

1. Conversion Tracking Setup via Google Tag Manager

From day one, we implemented robust conversion tracking through Google Tag Manager to ensure accurate reporting.

We tracked multiple user actions including:

Call submissions from the site

Click-to-call events from mobile

Email link clicks

Direct calls from Google Ads extensions

This setup provided us with reliable data to fine-tune the campaign and measure success beyond just form submissions.

2. Industry-Specific Keyword Research & Intent Mapping

We kicked off the campaign by conducting comprehensive keyword research for the rubbish removal industry.

With previous experience in the niche, we already knew which keywords performed well — and which to avoid.

We built complete keyword lists across core services like:

Garden Waste Removal

Bulky Waste Clearance

After-Builders Rubbish

General Domestic & Commercial Rubbish

Each keyword group was filtered for high transactional intent and assigned to a dedicated ad group for relevance.

This foundation ensured a strong Quality Score, high CTR, and stronger conversion performance from day one.

3. Precise Ad Group Structuring for Full Relevance

We implemented a tightly structured ad group system where each set of keywords had its own tailored ad copy.

This approach allowed us to:

Match user search terms with highly relevant ads

Improve Ad Rank through better Quality Scores

Ensure every click was directed to a matching service page

Ad copy, descriptions, and display paths were customised per group to reflect the exact service being searched — resulting in stronger user engagement and reduced wasted ad spend.

4. Custom Landing Pages & Full Site Rebuild

To support our new ad structure, we rebuilt the website from the ground up with performance in mind.
Each service — garden waste, bulky waste, builders’ waste, etc. — received a dedicated landing page.

We also:

Geo-targeted the H1 headers, ad headlines, and page content

Optimised design and load speed for mobile-first browsing

Structured the site for easier navigation and faster bookings

This setup gave each ad group a perfectly matched landing page — improving both Quality Score and conversion rate.

5. Strategic Bidding Transition from Clicks to Conversions

Our initial strategy used Maximise Clicks bidding to collect early data efficiently.

Once the campaign gathered a reliable number of conversions (within 30–45 days), we transitioned to Maximise Conversions using portfolio bidding.

This allowed us to:

Increase ROI by bidding more on high-converting queries

Lower CPA while maintaining traffic volume

Automatically optimise bids based on historical performance

This shift helped stabilise the cost per lead and improve lead quality over time.

6. Results: 474 Conversions in Just 3 Months

By combining accurate tracking, strategic bidding, and high-relevance targeting — the campaign delivered measurable growth fast.

In just 3 months, we recorded 474 qualified conversions, consisting of:

Phone calls

Website form enquiries

Click-to-email and call engagements

This full-funnel strategy ensured that every penny spent on ads led to tangible results — and a steady flow of high-intent leads daily.

Results: A High-Performing Localised Google Ads Strategy

The campaign generated 474 high-quality conversions and 316 direct phone calls over just three months — an outstanding result for the waste removal industry.

After 12 months of partnership, revenue increased by over 700%, driven by consistently relevant leads and full-funnel optimisation.

The sales team at Eco Waste Clearance reported a 50%+ increase in close rate, with lead quality improving dramatically month after month.

Thanks to precision targeting and clear messaging, the brand experienced a steady stream of high-intent enquiries — making the campaign a long-term growth engine.

Why It Worked

Hyper-Relevant Geotargeting – Each ad group and landing page was geotargeted to align perfectly with user search intent and local service areas.

Full-Funnel Relevance – From search ad to CTA, every step was tightly aligned, resulting in higher engagement and stronger lead quality.

Daily Search Term Filtering – We refined the negative keyword list daily, achieving nearly 99% search relevance by Month 3.

Smart Bidding (Maximise Conversions) – Once tracking was established, we used smart bidding to scale conversions efficiently while keeping costs low.

Accurate Conversion Tracking from Day 1 – We tracked phone calls, submissions, click-to-email, and click-to-call, allowing for precise optimisation across the campaign.

Cost Efficiency – The cost per conversion dropped by over 60% within six months, massively improving return on ad spend.

Final Thoughts

Eco Waste Clearance is a prime example of what’s possible when strategic planning, day-to-day optimisation, and accurate tracking come together.

With the right structure, geotargeting, and data-driven decisions, we not only delivered results — we transformed their digital growth trajectory.

This campaign is ongoing, and we continue to optimise, test, and scale performance across new verticals and service areas.

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